Or is is?
No matter what we are doing we are communicating something. We cannot not communicate. So that is not really the key to good relationships but good communication skills will help you go a long way.
There are different types of communication
verbal
tone of voice
nonverbal
There are a lot of times where I have gotten and received message just from being by someone.
Very little communication comes from the words that are said but more how they are said and where the person is looking or what they are doing that really tell about how they are feeling or what they think.
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